Healthcare Training Systems has developed its own proprietary software, structured specifically towards product and service applications in the healthcare industry. We divide interactive multimedia into four levels of complexity: customized linear presentation; instructor-led, nonlinear presentation; facilitator-led training; and self-paced training.
| Feature | Benefit | Level 1 | Level 2 | Level 3 | Level 4 |
| Color and custom graphics | Improved visual appeal | Yes | Yes | Yes | Yes |
| "Animated" screens of fundamental points | Improved effectiveness of delivery | Yes | Yes | Yes | Yes |
| Control panels and menus | Nonlinear navigation | No | Yes | Yes | Yes |
| Software text entry and calculation | Presenter controlled interactive work sheets | No | Yes | Yes | Yes |
| Ability to upgrade core programming code | Extensible for future training needs | No | Yes | Yes | Yes |
| An audio track | Consistent training delivery | No | No | Yes | Yes |
| Ability to use IMM as a portable audiovisual presentation aid | Reinforced training and improved execution | No | No | Yes | Yes |
| Stand-alone software with user registration, training, testing, and certification modules | On-site employee training and certification | No | No | No | Yes |
| Tools to apply learning back on the job. | On-site performance management aide | No | No | No | Yes |